The New Medicine Service (NMS) is a free NHS service offered by pharmacies to people who have been prescribed a new medicine for certain long-term conditions. The service provides support to help you improve your understanding of your new medicine and ensure you're taking it correctly.
Research has shown that many people face problems when they start a new medicine:
The New Medicine Service aims to address these issues by providing additional support and guidance when you start a new medicine.
Our New Medicine Service provides structured support through a series of consultations to help you get the most from your new medicine.
Two weeks after starting your new medicine, we'll check how you're getting on and answer any questions.
After another two weeks, we'll have a follow-up consultation to address any ongoing issues or concerns.
Six weeks after starting your medicine, we'll have a final review to ensure everything is working well for you.
The New Medicine Service is available to people who have been newly prescribed a medicine for certain conditions. You are eligible if:
If you're not sure whether you're eligible for the New Medicine Service, please speak to one of our pharmacists who will be happy to advise you.
